Privacy Policy

Introduction

The DelOro Casino Privacy Policy exists to explain how we collect, store, and protect your personal data when you use our services. We want to be transparent about what happens with your information so that you can understand and control how it's used.

Purpose of the Privacy Policy

This policy is designed to inform users about their rights under data protection laws and how DelOro Casino handles their personal information. By using our platform, you agree to this policy.

Scope of Application

The DelOro Casino Privacy Policy applies to all users who access or use our services, including those provided through our website, mobile applications, or any other means. Your continued use of our services implies agreement to the practices described in this policy.

Consent Clause

By using our site and services, you consent to the collection, processing, storage, and disclosure of your personal data as outlined in this Privacy Policy.

Data We Collect

We collect various types of data from users:

• Personal Information: name, email address, date of birth, physical address, etc.• Account Info: username, password, payment details• Technical Data: device information, IP address, browser type, cookies• Usage Data: site activity logs, login history, game interactions

How We Use Your Data

We use your data for the following purposes:• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving our site and personalizing user experience• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience on our website. There are three types of cookies: essential, analytics, and marketing.

• Essential Cookies: necessary for the proper functioning of the site, e.g., maintaining login sessions.• Analytics Cookies: help us understand how you interact with our services, enabling us to improve user experience.• Marketing Cookies: used for targeted advertising based on your interests.

You can manage or disable cookies through your browser settings. Please note that disabling all types may affect the functionality of some features.

Legal Basis for Processing

We process personal data under the following grounds:• Contractual necessity: processing data necessary to provide our services.• Legal obligations: complying with laws and regulations, e.g., anti-money laundering measures.• Legitimate interests: improving user experience, conducting market research, and protecting against potential risks.• User consent: explicit permission for specific data collection or use.

Data Sharing and Disclosure

We may share personal data with:• Payment processors to facilitate transactions• Gaming providers to offer you a range of gamesPersonal data is not sold. We may disclose information where legally required by law, e.g., in response to court orders.

Data Storage and Retention

We retain your personal data for as long as necessary to fulfill the purposes stated above or until you request its deletion. Data storage practices ensure secure access controls, authentication processes, and monitoring for unauthorized access.

Security Measures

To protect user data:• We use SSL encryption to secure data transmission.• Access controls are in place to restrict unauthorized access.• Authentication processes are implemented for sensitive actions.• Monitoring is conducted for potential security breaches.

Your Rights

As a user, you have the following rights under data protection laws:• Access and update your personal data.• Delete or erase your account (if applicable).• Withdraw consent or object to processing specific data types.• Contact us to exercise these rights through our support channels.

International Data Transfers

If we transfer your data outside your country or the EEA, we ensure that adequate safeguards are in place. These may include Standard Contractual Clauses or other legal mechanisms designed to protect international transfers.

Third-Party Services

Links or services external to DelOro Casino have their own privacy policies. We are not responsible for external content and recommend reviewing the privacy policies of these entities directly.

Policy Updates

We reserve the right to update this Privacy Policy. If changes affect your rights under data protection laws, we will notify you through our platform or by email (if provided). Continued use implies acceptance of updated policy terms.